Cookie Policy

Effective Date: January 6, 2025 | Last Updated: January 6, 2025

Table of Contents

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to site owners.

We use cookies and similar technologies (like local storage) to provide you with a better experience on our platform.

2. How We Use Cookies

Essential Cookies (Required)

These cookies are necessary for the platform to function. Without them, you cannot use core features like logging in or completing purchases.

Cookie Purpose Duration
.HowlTicket.Auth Keeps you logged in to your account 7 days
Anti-forgery token Security - prevents cross-site request forgery attacks Session

Functional Cookies (Preferences)

These cookies remember your choices to provide a personalized experience.

Storage Purpose Duration
userTheme Remembers your light/dark theme preference Persistent
howlticket_modal_state Preserves form state during navigation Session

3. Third-Party Cookies

Google Tag Manager

We use Google Tag Manager (GTM) to manage analytics and marketing tags on our platform. Depending on configuration, GTM may load:

  • Google Analytics
  • Conversion tracking pixels (e.g., Google Ads, Meta/Facebook Pixel)
  • Other marketing or analytics tags

These tags may set cookies and collect data about your browsing behavior. See Google's Cookie Policy for details.

Stripe (Payment Processing)

When you make a payment, Stripe may set cookies for fraud prevention and payment session management. See Stripe's Cookie Policy for details.

4. Your Cookie Choices

You can control cookies through your browser settings:

Browser How to Manage Cookies
Chrome Settings → Privacy and Security → Cookies
Firefox Settings → Privacy & Security → Cookies
Safari Preferences → Privacy → Cookies
Edge Settings → Privacy, search, and services → Cookies

Note: Essential cookies cannot be disabled while using the platform. If you block them, you may not be able to log in or complete purchases.

5. Contact Us

For questions about our use of cookies, contact us:

HowlTicket, LLC

support@howlticket.com

TL;DR

The Short Version

Here's what our Cookie Policy means in plain English:

  • We use cookies to keep you logged in and to process payments — these are required for the site to work.
  • We remember your theme preference (light/dark mode) so you don't have to set it every time.
  • Stripe sets cookies for fraud prevention when you make a payment — that's Stripe, not us.
  • Google Tag Manager may load analytics or tracking depending on how the venue has it configured.
  • You can manage cookies in your browser settings — but if you block the essential ones, login and checkout won't work.

This summary is provided for convenience. The full policy above is the legally binding version.

TL;DR