The HowlTicket Promise
Ticketing shouldn't feel like a trap. Hidden fees, locked-up data, and contracts that outlive your patience are common in this industry. Here's what we commit to instead.
1. Your data is yours
Your customers, bookings, and history belong to you. We will never sell your data, mine it for advertising, or market to your customers. If you ever leave, we'll hand you a complete export: customers, bookings, waivers, and transactions.
2. Privacy by design
Staff see only what their role requires. We log and collect only what the product needs. We keep as little guest data as we can, and we never sell it.
3. Security, continuously
Payments run through Stripe, so card numbers never touch our servers. We work on sign-in security, access control, and patching all year round, because venues count on HowlTicket every night they're open.
4. Pricing with no surprises
1.5% per transaction. Published, on the website, for everyone. There are no tiers, and nothing is hidden behind "contact sales." If the price ever changes, you'll hear it from us before you see it on a statement.
5. Your guests get a great experience too
Fast mobile checkout, instant ticket delivery, painless check-in. Checkout is the first part of your show a guest sees, so we treat it that way.
6. We earn your business monthly
No contracts, no minimums, no cancellation fees. If HowlTicket stops being the best choice for your venue, you leave with your data and our help.
TL;DR
- Your data is yours: exportable, never sold
- Privacy by design: staff see only what their role requires
- Security, continuously: card numbers never touch our servers
- Pricing with no surprises: 1.5% per transaction, published, no tiers
- Your guests get a great experience too: fast checkout, painless check-in
- We earn your business monthly: no contracts, no cancellation fees