Built by operators, for operators

Everything is included for every venue.

There are no plans or add-ons. Everything on this page comes with the 1.5% per transaction.

Booking & scheduling

Complex schedules, simple tools

Set HowlTicket up the way your venue works: timed entry, several rooms, shared resources, and a season that changes week to week.

  • Multi-room & multi-resource calendars with live capacity
  • Combo tickets that sell the haunt and the escape room in one checkout
  • Group discounts, private bookings, blackout dates
  • Drag-and-drop schedule building with bulk slot generation
  • Dynamic pricing, all-in pricing, and joint packages with partner venues
Schedule Studio's month view: every day of October with its time slots, coloured by event: the Main Haunt, the escape rooms, laser tag and axe throwing.
A guest's checkout in a desktop browser: four Main Haunt tickets for Saturday, October 24, with the merchant fee, taxes and processing fee itemized above a $134.84 total.
The same checkout on a phone.
Payments

Get paid directly

Checkout runs through your own Stripe account, so money goes straight to you. We never hold it.

  • Cards, Apple Pay, and Google Pay, online and at the door
  • Point of sale with Tap to Pay on supported iPhones and Android phones
  • Gift cards, split payments, partial and line-item refunds
  • Pass fees on to guests or absorb them
Check-in & waivers

Get them through the door in seconds

Scan with any phone or a check-in station. If the Wi-Fi drops, scanning keeps going and syncs when the connection is back. Every scan shows whether the waiver is signed.

  • QR scanning from phones or fixed stations
  • Digital waivers with multiple signers and guardian signing for minors
  • Live arrivals dashboard with per-slot capacity
  • Multi-stop enforcement for attractions with sequenced areas
  • Prepared tickets for paper sales and giveaways, printed in your design
The Agenda for tonight: each time slot with its event, how many guests are booked against capacity, and who booked it.
The Scan screen on a phone, ready to check guests in with the camera in Auto mode.
Email Marketing's campaign list: October Nights, Opening Night Reminder and VIP Fast Pass is back sent with their open and click rates, Halloween Weekend scheduled, and a Thank You + Survey draft.
Marketing & communication

Fill slow nights automatically

Your guest list belongs to you. HowlTicket gives you the list and the tools to bring those guests back.

  • Automated confirmations, reminders, and receipts
  • Email campaigns from your own domain
  • SMS marketing with built-in compliance guardrails
  • Post-visit surveys that feed your reviews
Staff & reporting

Run the crew, know the numbers

The box office, the floor crew, and the bookkeeper each get the access they need. The reports are the ones your accountant asks for.

  • Role-based access with granular permissions
  • Shift scheduling, time clock, and payroll reports
  • Sales, revenue, attendance, and tax reports
  • Real-time dashboards on any screen in the building
Insights Analytics for the last 30 days by purchase date: $33.1K in revenue from 291 bookings and 961 tickets, with a Revenue Over Time chart.
Included for every venue

Everything in the box

Each card is a whole area of the product, and every venue gets all twelve.

Sell online

Sell from your own website, or use the shop and landing page we host if you don't have one. Style the shop to match your brand and show prices with fees and tax included. Tickets, combos, merch, and gift cards go in one cart. Discount codes and upsell offers appear at checkout, and groups can join one booking from a shared link.

Bookings & scheduling

Set up rooms, lanes, and shared resources the way your venue uses them. Schedule Studio lays out a whole season by drag-and-drop, with weekday templates and bulk changes across any date range. Booking rules and dynamic pricing do the rest. Combos can span attractions, add-ons are redeemed at the scan, and moving a guest's whole order takes one action.

Payments & money

Every dollar goes through your own Stripe account and settles to you directly. Take cards, Apple Pay, and Google Pay online, at a counter with a card reader, or with Tap to Pay on a phone. Stripe Tax handles sales tax. You decide who pays the fees, and partial refunds and disputes are tracked next to each charge.

At the door

Check guests in with a browser camera, a phone, or a counter tablet. Multi-stop attractions can require each stop in order. Prepared tickets cover paper sales and giveaways, upgrades collect the difference at the door, and souvenir photos go out in your own frame. Tablets double as self-service kiosks and waiver stations, and a live ops board can go on the wall.

Merch & inventory

The gift shop, the concession stand, and the online store share one product catalog, with stock tracked across locations. Guests choose shipping or pickup and can request returns online. Behind the counter, you count shelves, receive purchase orders, and print barcode labels. Margin and sell-through reports show which products earn their shelf space.

Guests

Every guest gets one record with their bookings, signed waivers, survey answers, and the messages they've been sent. Email or text a guest from their booking and keep the replies in one thread. Regulars are flagged when they book again, and search still finds people when a name is misspelled.

Marketing & messaging

Confirmations, reminders, and follow-ups send themselves, and you can add timed emails of your own. Send campaigns from your own domain and set up drip emails that bring lapsed guests back. Texts go out from your own number, with carrier registration and quiet hours handled. Affiliate links, campaign analytics, and tracking pixels show what sells tickets.

Team & scheduling

Staff one event night and copy that schedule across the season. Coverage gaps show up before they turn into short shifts. Time off, swaps, the time clock, and payroll exports sit next to what the schedule costs. Your crew can check their shifts, claim open ones, and see pay stubs on their own.

Hiring

Seasonal hiring runs on your own public application page, with your questions for each role and a photo and signature collected up front. Candidates book their own interview times. You move them through a pipeline that ends in a one-click hire, and export a shortlist when the rest of the team wants a say.

Insights & reporting

A live dashboard covers tonight, and analytics compare any period with the one before or with last year. Luna, the built-in AI analyst, answers questions in plain English and writes your daily recap. Customer data is pseudonymised before the model sees it. Sales tax and sales-by-item reports export cleanly, with merch kept separate from tickets.

Partnerships

Team up with the venue down the road and sell a night out together. A joint package has one price and one receipt, books a real slot at both venues, and only offers times that work for both. The terms you agree on set how revenue splits, and each venue tracks its own bookings and earnings.

Access, security & scale

Custom roles decide what each person can see, and your bookkeeper gets a finance-only portal. New locations copy their settings from the first one. Admins sign in with two-factor, sensitive actions ask for confirmation, and the audit log records every change. The staff mobile app puts the agenda, the scanner, and the till in every pocket.

Built on services you already trust

HowlTicket sets these up for you as part of the platform.

  • Stripe
  • Apple Pay
  • Google Pay
  • Twilio
  • SendGrid
  • Meta Pixel
  • Google Analytics 4
  • Google Tag Manager
  • Cloudflare
  • Firebase push

See your own schedule in HowlTicket

In a 20-minute demo, we'll build your schedule and sell a test ticket while you watch.

Get a Demo